ADLS Transport Privacy Policy

Effective Date: 09/12/2024

ADLS Transport is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our airport transfer and private hire services.

1. Information We Collect

We may collect and process the following personal information:

Personal Details: Name, contact number, email address, and billing address.

Booking Details: Pickup and drop-off locations, travel dates and times, flight information (if applicable).

Payment Information: Transaction details (we do not store card details).

Communications: Any correspondence you have with us via email, phone, or messaging services.

2. How We Use Your Information

We use your information for the following purposes:

To process and manage your bookings.

To communicate with you regarding your journey (e.g., confirmations, updates, and support).

To improve our services and customer experience.

To comply with legal and regulatory requirements.

3. How We Store and Protect Your Data

We store your data securely and take appropriate security measures to prevent unauthorised access.

Your personal data is retained only for as long as necessary for business operations and legal obligations.

We do not sell, rent, or trade your data with third parties.

4. Sharing Your Information

We only share your personal data in the following situations:

With Service Providers: If necessary for completing your booking (e.g., payment processors, drivers).

Legal Obligations: If required by law or for fraud prevention.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you.

Request corrections if your information is inaccurate.

Request deletion of your data where legally applicable.

Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

6. Cookies & Website Tracking

If you visit our website, we may use cookies to enhance your experience.

You can adjust cookie settings in your browser at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

8. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

Email: info@adlstransport.com

Website: www.adlstransport.com

By using ADLS Transport services, you acknowledge that you have read and understood this Privacy Policy.